Critical incidents resulting in loss of life, money, reputation, assets  or business disruption is an unfortunate reality of life and something Guvon Hotels & Spas, as a responsible hotelier wants to deal with as efficiently and speedily as possible. The hotel group has therefore partnered SATIB insurance, leaders in tourism insurance.

“The change to SATIB insurance was initiated by the fact that SATIB is at the forefront of risk management services with over 20 years of dedicated service to the tourism, hospitality and wildlife industries in Africa,” says Leon Bosch, Guvon Hotels operations director.

SATIB offers a wide range of insurance solutions to meet the intrinsic requirements of the tourism and hospitality industry. The company provides expert risk management and insurance advice, prompt claims settlement and efficient service.

“The main benefit for Guvon Hotels & Spas is the 24/7 management of any emergency incident. This service ensures that all emergency incidents are handled professionally by SATIB and thus reducing stress, transferring liability and ensuring that all the best decisions are made. SATIB further ensures that the most appropriate resources are utilised and that the situation is defused and thus ensuring the best possible outcome to any incident,” adds Bosch.

Guvon Hotels & Spas guests will benefit from the SATIB offerings at the following hotels:   Kloofzicht Lodge, Glenburn Lodge, Bush Willow Tented Camp and Chicama Country Spa – all situated in the scenic Muldersdrift area as well as the four-star Umbhaba Lodge situated in Hazyview and Askari Game Lodge in Magaliesburg. The 5-star Fairway Hotel is presently under construction on the Randpark Golf Course and due to open May 2010.